Frequently Asked Questions

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I just got a new mobile device; how do I transition my Hypori app to that device?
I have several mobile devices that I would like to use to access my Hypori Virtual Workspace, is that possible?
I just received a new CAC. Will my Hypori application still work?
Can I use my Workspace Anywhere OCONUS?
Who do I contact for support?

Can I use the Hypori app on any personal mobile device?
What happens if there is a data spillage?
Does the DAF have access to my personal data, apps, and search history?
Will the files or data I access from the DAF cloud get stored on my personal phone?
Will Hypori require extra data usage from the physical device data plan?
What phone-level settings can Hypori monitor on the physical device? i.e., Can it check for root/jailbroken, lock screen enabled?
What permissions will Hypori need on my smartphone?

How do I enroll?
Who is eligible to participate?
Can I have a government device (COPE) and a Workspace Anywhere (Hypori) account at the same time?
I have limited access to NIPRNet. Can I participate?
Why am I required to complete Purebred Registration?

I am a dual persona. Can I access both of my accounts (.mil / .civ) or (.mil / .ctr) through Hypori?
I am a dual persona and I want to access both of my accounts (.mil / .civ) or (.mil / .ctr) from my Hypori application. How do I enroll in the Enrollment Portal?
I am a dual persona, is there anything special I need to do when onboarding?

If I access my Hypori Virtual Workspace from multiple devices, will I be consuming multiple Hypori licenses?
What apps can I access from my Hypori Virtual Workspace?
Can I receive email and Teams notifications on my physical device?
Can I use my Bluetooth device (e.g., earbuds, vehicle audio system) to listen to Teams calls?

What is the mobile bandwidth requirement for Hypori?
Can I use Hypori to make phone calls?
How do I provide feedback about my Workspace Anywhere experience?
Is Workspace Anywhere with Hypori an enterprise capability?
Can I digitally sign documents using Hypori?
Does Hypori require the user multi-factor authenticate (MFA) every time a user switches from one app back to the Hypori client?
My Hypori Virtual Workspace is running slowly or not working as expected?
My Hypori Virtual Workspace does not have an app I need; how do I make a request to add that app?
My Microsoft Teams call/video is breaking up or choppy. Is there a way to improve voice and video quality?
How do I access CAC-enabled websites within my Hypori Virtual Workspace?